For Your Windows – blog

All About Windows and other Stuff

TIME FOR TEA

I’m a little teapot,
Short and stout,
Here is my handle, 
Here is my spout, 
When I get all steamed up,
Hear me shout,
Tip me up and pour me out! 

Polka Dot Tea for One Set

Teapot on the top, cup on the bottom, add a cookie and you’re all set.

Ahhh, is there anything better than a Sunday afternoon, looking out a sunny window with a hot cup of your favorite tea. If you have friends who love their tea, be sure to check out these little gems at BestHomeFashion.com.

Gold Dipped Ceramic Teapot & Infuser

This pretty one makes loose leaf tea preparation so easy!

White Cat Mug

With the purrfect cup to match.

BestHomeFashion.com has great gift ideas!

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A REAL THANKSGIVING

I almost titled this post wrong. Our family celebrated Thanksgiving this past Sunday because it meant the whole family could be there. With other commitments it just is not possible to do on the actual day. I thought about using “faux” or “pseudo” in the titled, and then I realized that “real” was much more appropriate. I was so grateful to have EVERYONE there, with no one missing and even a few extra. That meant all five kids and their mates, and all six grand-kids. No one posed for these pictures, but you get the idea.

Not everyone make it into the pictures, including me, but the vast group is obvious. Thank goodness for a huge living/dining area at daughter’s home. And we even got the littlest member, Oliver, who was born way early at about one and a half pounds and still has a feeding apparatus at age three, to enjoy some pumpkin pie with his uncle Stace. We are all super happy when he eats!

All went well, ending off with a beautiful sunset seen from the foothills of Albuquerque.

So, while I am being so self-indulgent, I will add the part about the new dog who lives at my house. He looks like a little deer, and he really is a little dear. Meet Prancer.

He enjoyed the day as well, and now he knows the whole family.

A real Thanksgiving is when you can enjoy it with family, friends and pets, no matter what day it is. I hope all of you are as fortunate as I am.

Gratitude is easy, and it is free.

HAPPY THANKSGIVING!

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Tribute to the Brave Ones

The Noble and the Brave:A Veteran’s Day Tribute

When America had an urgent need,
These brave ones raised a hand;
No hesitation held them back;
They were proud to take a stand.They left their friends and family;
They gave up normal life;
To serve their country and their God,
They plowed into the strife.They fought for freedom and for peace
On strange and foreign shores;
Some lost new friends; some lost their lives
In long and brutal wars.Other veterans answered a call
To support the ones who fought;
Their country had requirements for
The essential skills they brought.We salute every one of them,
The noble and the brave,
The ones still with us here today,
And those who rest in a grave.So here’s to our country’s heroes;
They’re a cut above the rest;
Let’s give the honor that is due
To our country’s very best.

 Joanna Fuchs

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Hearts for Texas

I originally posted this back in 2012. After this weekend’s tragedy in Texas, I thought it was still valid.

This morning, I was thinking about a conversation I had with a man who belongs to a study group I attend. He was commenting about how sometimes he is amazed when he is driving at how few mishaps there really are. Overall, drivers do what they are suppose to do. I have often thought that myself. It applies to vandalism as well. With all the potential situations that could occur, for the most part, people respect each other. In fact, when you think about how much doesn’t happen that could, it far outweighs what does happen.

I am sure this would not indicate to all those people affected by the terrible event this week in Colorado. What happened to them far outweighs what should ever happen to any of us. It is so appropriate to have them in our thoughts and send them well wishes.

That being stated, it is also a very good time to remember that most of us get up each day with an opportunity to be very grateful that most people respect each other and want the same thing for others that they want for themselves. The unfortunate, and even evil, things that happen are not the rule, they are pretty minuscule in the whole picture.

I am so glad I have a category titled “windows to the soul” so I can get away with a post that has absolutely nothing to do with business, at least not directly.

Count your blessings, and remember :

GRATITUDE IS EASY AND IT IS FREE

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Life Measured by Halloweens

When I was a kid, I absolutely loved Halloween. The years I remember the most are those between the age of 9 and 13. I lived in Portland then and it usually rained. I did just check the weather report for today and it looks like it will be dry, as it will be here in Albuquerque. Halloween Stores were not so common then, and for at least 3 years I dressed up as a clown. Not sure I even like clowns that well, but back then it was good choice because I could make up the costume: shirt and pants from Dad, make-up from Mom and a pillow. My Halloween candy bag was a pillow case. And, usually I carried an umbrella!

Oh, how I wish I had taken more pictures of my kids on Halloween. My memories are hard to picture here, but there were some great times. And, when you have four trick-0r-treaters returning with all that candy it is quite an event.

Fast forward to the next generation, the grand-kids. When they were newbies they would often come here to have the fun in the same neighborhood their parents used as kids. I would at least get to see them come here to get their treat at our door. A few days prior we would make the appropriate Halloween cupcakes.

And, the fun costumes:

Such fun, and now the generations of Halloweens move forward. Thank goodness I get lots of pictures still, so I can know what they dress up as before they hit their own neighborhoods. I know that those days will end too soon.

I might even have to snap a few pics when those little ones from this neighborhood come to the door tonight.

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WE ALWAYS HAVE A CHOICE

A favorite of mine, and a great reminder!

A young couple moves into a new neighborhood.
The next morning while they are eating breakfast,
The young woman sees her neighbor hanging the wash outside.
“That laundry is not very clean”, she said.
“She doesn’t know how to wash correctly.
Perhaps she needs better laundry soap.”
Her husband looked on, but remained silent.Every time her neighbor would hang her wash to dry,
The young woman would make the same comments.About one month later, the woman was surprised to see a
Nice clean wash on the line and said to her husband:

“Look, she has learned how to wash correctly.
I wonder who taught her this.”

The husband said, “I got up early this morning and
Cleaned our windows.”

And so it is with life. What we see when watching others
Depends on the purity of the window through which we look.

It really is much easier to change how we view the world, as opposed to attempting to change what’s in it. 🙂
Good reason to keep all our windows clean. Life is simply an ongoing choice.
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COMMON SENSE=MORE CENTS Replayed

The bolder print, along with pictures below, comprise a post I wrote in 2010. The restaurant I refer to is going strong, treating customers with lots of care. I am in a “hungry for good customer service” mood so I decided to revisit the feelings I hold about good customer service. When I go to the grocery store today, I am heading to a different one than normal. I have shopped at the same well known store in several of its locations for a very long time. They have made many changes over the last 18 months and I have been patient. I have talked to people at the top of the food chain and filled out surveys, telling them how I feel. I spend a lot of money there, but I do not think they care. I am a very loyal customer. I think it is sad that it does not seem to matter.

I love good customer service! I am looking forward to this evening because I will be dining at a new restaurant that was opened a few weeks ago by some neighbors. They had another one a few years back that they sold, and whenever I went there I got treated like royalty. I am sure the food will be good too, but the customer service is what will make it really enjoyable.

Years ago, when I first started in the service industry, and the yellow pages were the major force behind advertising, I remember reading in some of their promotion the results to a survey they had conducted. Ninety percent of the people surveyed said that how they were treated was more important than the quality of the work done.

When I ran our window cleaning businesses, I noticed that customers were left with a strange sort of hunger if they got bad service. One time when I asked a woman what exactly she wanted us to come back for, she had a hard time pinning it down. Windows were clean she told me, but something was not quite right. It all boiled down to our employee treating her disrespectfully. Fortunately, I was able to save the situation and the customer; did not save the employee. I learned early on to listen and let the customer vent for as long as they needed without interruption before I jumped in to solve the problem. That venting usually soothed more that my solving did.

It is easy to say that good customer service is just plain common sense. However, in today’s world, where common sense often seems lost,  great customer service is sometimes not very common. When you experience wonderful service make sure you shout it to the world, including to those responsible. When it is not so good, offer some correction, if possible, with a touch of forgiveness. Make sure if you train younger employees as part of your duties that you never assume they have common sense. Teach them that how they treat people is right up there, and maybe surpasses, the actual work itself, and happy customers equals returning and referring customers.

So, I am off to enjoy good company, good food and wonderful customer service.

So today, I am off to to something similar, along with hopefully finding lower prices. Wish me luck on my test run!

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3 Cheers for Dads

happy-fathers-day-fathers-day-ecards

We may not shower him with praise
Nor mention his name in song,
And sometimes it seems that we forget
The joy he spreads as he goes along,
But it doesn’t mean that we don’t know
The wonderful role that he has had.
And away down deep in every heart
There’s a place that is just for Dad…..

                                                                  Author Unknown                                                                             

If your Dad is still in your life, give him a hug for me too. Mine has been gone for 16 years. However, I will celebrate with other Dads who are important in my life. Put down your squeegees or whatever tool of the trade you use, and enjoy your day. We won’t be requesting the windows be cleaned today.

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BEYOND THE CALL/REVISITED

I always take advantage of  a window of opportunity to comment on anything that hints of “windows to the soul.”

This weekend, I hope we all remember why it is a holiday weekend, especially since it most likely is not a  holiday for our troops out there risking their lives.

Of course I want to display Frank’s Flag first.

Uncle Frank died about 7 years back, but I want to mention he served our country when he was a young man. His brother, who was also my husband’s father, fought in WWII and lost his life in the Battle of the Bulge.  He was hardly more than a teenager himself at the time, and he never really knew his son who was just a toddler then.

 Douglas Dieckman

Fast forward to present time, about 65 years later. I recently got back in communication with my friend Chris from my teenage years. Not sure how she managed to live through it, but in 2006 her son Richard was killed in action.  It feels right to honor him as well.

Richard Henkes II

These two young men are only a representation of many who risk their lives, or even lose them.

Join me in gratitude this weekend.

 

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MY WINDOWS DO NOT NEED BULLET-PROOF GLASS

This morning, I was thinking about a conversation I had with a man who belongs to a study group I attend. He was commenting about how sometimes he is amazed when he is driving at how few mishaps there really are. Overall, drivers do what they are suppose to do. I have often thought that myself. It applies to vandalism as well. With all the potential situations that could occur, for the most part, people respect each other. In fact, when you think about how much doesn’t happen that could, it far outweighs what does happen.

I am sure this would not indicate to all those people affected by the terrible event this week in Colorado. What happened to them far outweighs what should ever happen to any of us. It is so appropriate to have them in our thoughts and send them well wishes.

That being stated, it is also a very good time to remember that most of us get up each day with an opportunity to be very grateful that most people respect each other and want the same thing for others that they want for themselves. The unfortunate, and even evil, things that happen are not the rule, they are pretty minuscule in the whole picture.

I am so glad I have a category titled “windows to the soul” so I can get away with a post that has absolutely nothing to do with business, at least not directly.

Count your blessings, and remember :

GRATITUDE IS EASY AND IT IS FREE

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